Please note: Salem Five is currently closed for a company-wide meeting. Limited services are available at (800) 850-5000. We will reopen on Wednesday, August 12. Online and mobile banking are available 24/7. Salem Five Insurance remains open and can be reached at (781) 933-3100. We appreciate your understanding.

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High-quality customer service for all your personal and business banking needs. Access your account online 24/7.

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(800) 850-5000 or email

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Q: What is Salem Five's routing number?

A: 211370558

Q: What is Salem Five's mailing address?

A: 210 Essex Street, Salem, MA 01970

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Carol Tatro is the Branch Manager of Salem Five’s Sudbury location, bringing more than 10 years of experience in business development across a range of industries. Most recently, she managed a four-state territory for a global clothing designer, where she focused on building strong client relationships and driving growth.

Carol is passionate about supporting small businesses and takes pride in being a trusted advocate and resource for business owners. As a former retail business owner for over 12 years, she understands the challenges entrepreneurs face and uses that experience to provide practical, relationship-focused guidance.

A Worcester native, Carol remains deeply committed to community involvement. She founded the Pajamas & Fairytales program, which provides children in need with pajamas, a book, and a stuffed animal during the holiday season—growing the initiative from a small local effort to one that now serves more than 150 children annually. She has also been involved with the Blackstone Valley Chamber of Commerce and currently serves as Membership Chair for the Sudbury Chamber of Commerce, further supporting local businesses and community engagement.

Outside of work, Carol enjoys spending time with her family, hiking, kayaking, visiting Newport beaches, and making all-natural soaps.