Please note: Salem Five is currently closed for a company-wide meeting. Limited services are available at (800) 850-5000. We will reopen on Wednesday, August 12. Online and mobile banking are available 24/7. Salem Five Insurance remains open and can be reached at (781) 933-3100. We appreciate your understanding.

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High-quality customer service for all your personal and business banking needs. Access your account online 24/7.

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(800) 850-5000 or email

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Q: What is Salem Five's routing number?

A: 211370558

Q: What is Salem Five's mailing address?

A: 210 Essex Street, Salem, MA 01970

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Welcome! Bem-vidos (as) todos (as)! Bienvenidas! My Name is Francielle Borba and I have a decade of experience in the banking industry. As a branch manager, I oversee all aspects of the branch operations for the Reading location and ensure the delivery of exceptional service to our valued customers. I am dedicated to fostering a positive and collaborative work environment with my team, all in an effort to provide appropriate financial solutions and develop long-lasting relationships with customers. I believe dependability, attentiveness and responsiveness are key ingredients to a strong customer service approach.

Outside of work, spending quality time with family and friends is important to me. I also enjoy staying involved with my culture and community; I am currently the secretary of the Portuguese Baptist Church in Saugus where I actively participate in weekend retreats and volunteer work throughout the community. Other activities I enjoy include coaching, traveling and participating in the bank’s community events. My team and I look forward to meeting you and seeing how we can help you on your financial journey.