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Contact Us

High-quality customer service for all your personal and business banking needs. Access your account online 24/7.

Contact:
(800) 850-5000 or email
More ways to get in touch

FAQ

Q: What is Salem Five's routing number?
A: 21370558

Q: What is Salem Five's mailing address?
A: 210 Essex Street, Salem, MA 01970
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Limited-Time CD Rate Offers

CD Special

4.00%APY1

5-month CD

CD Special

4.00%APY1

7-month CD

CD Special

4.00%APY1

12-month CD

CD Special

4.00%APY1

15-month CD

CD Special

4.00%APY1

18-month CD

Renew your CD

Choose the Best Way to Renew Your CD

Renewing your Certificate of Deposit (CD) with Salem Five is simple and secure. Explore convenient options to keep your savings growing online, in-branch, or by mail so you can choose the method that works best for you.

1. Online

Renew your CD quickly and securely online at maturity or during the grace period in just a few minutes. If your CD is outside the renewal window, you can view account details via Online Banking.

Renew your CD

2. In-Branch

Visit any Salem Five branch location to renew your CD in person. Our team is happy to assist you.

3. By Mail

To renew your CD and add funds from an external account, mail the completed form included with your maturity notice or submit a written request along with a check to:

Salem Five Bank
ATTN: CD RENEW
210 Essex Street
Salem, MA 01970
Important: If we do not receive renewal instructions within 10 days of your CD's maturity date, it will automatically renew to a Regular CD at the current rate.


1 Annual Percentage Yield (APY) is accurate as of 8/25/2026 and subject to change. A minimum balance of $10,000 is required to open and obtain the annual percentage yield (APY) for our non-IRA CD Special, and for our IRA CD Special, the minimum balance is $2,000. A penalty will be imposed for early withdrawals from Certificates of Deposit (CDs). Maximum deposit amount is $500,000. Fees may reduce earnings. Personal accounts only. One account per customer.