Salem Five Home

Browser/Operating System Requirements

Salem Five is committed to providing its customers with the highest level of security available. Below are what is recommended for and what our systems support.

Last Updated Date: August 11, 2025

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10


  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)


  • Chrome
  • Safari
Minimum Requirements for using Mobile Banking

Android Logo Android 11.0


Channel Support:

  • Android Application
  • SMS

macIOS Apple Logo mac iOS - 16.0, iPadOS 16


Channel Support:

  • SMS
 

Hardware/Browser Support:

  • Mobile Banking does not support the use of the Android “Developer options” settings, including USB Debugging
  • Jailbroken/rooted devices and MITM interception are not supported
  • The latest stable versions of Chrome and Safari browsers are supported. Beta versions of browsers are not supported
  • The SMS channel is only supported on devices with SMS capabilities

Supported Tier 1 Carriers in the U.S.:

AT&T©    |    Verizon©    |    T-Mobile© /Sprint©  |    US Cellular©

Mobile banking support for non-Tier 1 carriers depends on the contractual agreement between the SMS gateway provider (aggregator) and the individual carrier.

Supported App Stores:

  • iTunes App Stores (Apple app store)
  • Google Play (Android app store)

Supported Devices

  •  
    Brand/
    Manufacturer     		ModelNew to
    the List    		Added to SDL
    AppleiPhone 8 September 2017
    AppleiPhone 8 Plus September 2017
    Apple iPhone 11 September 2019
    Apple iPhone 11 Pro September 2019
    AppleiPhone 11 Pro Max September 2019
    AppleiPhone 12 September 2020
    AppleiPhone 12 Mini September 2020
    AppleiPhone 12 Pro September 2020
    AppleiPhone 12 Pro Max September 2020
    AppleiPhone 13 September 2021
    AppleiPhone 13 Mini September 2021
    AppleiPhone 13 Pro September 2021
    AppleiPhone 13 Pro Max September 2021
    AppleiPhone 14 September 2022
    AppleiPhone 14 Plus September 2022
    AppleiPhone 14 Pro September 2022
    AppleiPhone 14 Pro Max September 2022
    AppleiPhone 15 October 2023
    AppleiPhone 15 Plus October 2023
    AppleiPhone 15 Pro October 2023
    AppleiPhone 15 Pro Max October 2023
    AppleiPhone 16 September 2024
    AppleiPhone 16 Plus September 2024
    AppleiPhone 16 Pro September 2024
    AppleiPhone 16 Pro Max September 2024
    AppleiPhone SE March 2016
    AppleiPhone SE (2nd Gen) March 2020
    AppleiPhone SE (2022) September 2022
    AppleiPhone X November 2017
    AppleiPhone XR October 2018
    AppleiPhone XS September 2018
    AppleiPhone XS Max September 2018
    GooglePixel 3 December 2018
    GooglePixel 3 XL December 2018
    GooglePixel 4 September 2022
    GooglePixel 5 September 2022
    GooglePixel 6 September 2022
    GooglePixel 6a September 2022
    GooglePixel 7 September 2022
    GooglePixel 7 Pro September 2022
    GooglePixel 8 November 2024
    GooglePixel 8a September 2024
    GooglePixel 9 September 2024
    GooglePixel 9 Pro September 2024
    GooglePixel 9 Pro XL September 2024
    GooglePixel 9 Pro Fold September 2024
    MotorolaEdge 5G UW (2021) October 2021
    MotorolaEdge 40 May 2023
    MotorolaEdge 50 Fusion April 2024
    MotorolaMoto G Play (2024) January 2024
    MotorolaMoto G Play (2022) October 2022
    MotorolaMoto G Power 5G (2024) March 2024
    MotorolaMoto G Stylus (2024) May 2024
    MotorolaMoto G 5G (2022) April 2022
    MotorolaMoto G34 5G (2024) November 2024
    MotorolaMoto G53 5G December 2023
    SamsungGalaxy A03s June 2023
    SamsungGalaxy A10e July 2021
    SamsungGalaxy A11 November 2021
    SamsungGalaxy A12 December 2020
    SamsungGalaxy A13 5G June 2023
    SamsungGalaxy A14 5G September 2024
    SamsungGalaxy A15 5G September 2024
    SamsungGalaxy A20 April 2021
    SamsungGalaxy A23 5G September 2022
    SamsungSamsung A32 5G September 2022
    SamsungGalaxy A51 April 2021
    SamsungGalaxy A52 5G March 2021
    SamsungGalaxy A53 June 2023
    SamsungGalaxy A54 5G March 2023
    SamsungGalaxy A71 5G June 2020
    SamsungGalaxy M13 5G December 2022
    SamsungGalaxy Note 10 November 2019
    SamsungGalaxy Note 10+ November 2019
    SamsungGalaxy Note 20 5G August 2020
    SamsungGalaxy Note 20 Ultra September 2022
    SamsungGalaxy S10 July 2019
    SamsungGalaxy S10E July 2019
    SamsungGalaxy S10+ September 2020
    SamsungGalaxy S20 5G September 2020
    SamsungGalaxy S20+ July 2021
    SamsungGalaxy S20 FE 5G September 2022
    SamsungGalaxy S20 Ultra 5G June 2023
    SamsungGalaxy S21 5G December 2022
    SamsungGalaxy S21+ 5G December 2022
    SamsungGalaxy S21 FE 5G December 2022
    SamsungGalaxy S21 Ultra December 2022
    SamsungGalaxy S22 5G December 2022
    SamsungGalaxy S22+ 5G December 2022
    SamsungGalaxy S22 Ultra April 2022
    SamsungGalaxy S23 June 2023
    SamsungGalaxy S23 Plus June 2023
    SamsungGalaxy S23 Ultra June 2023
    SamsungGalaxy S24 April 2024
    SamsungGalaxy S24 Plus April 2024
    SamsungGalaxy S24 Ultra April 2024
    SamsungGalaxy S24 FE Decemver 2023
    SamsungGalaxy S25 March 2025
    SamsungGalaxy S25 Plus March 2025
    SamsungGalaxy S25 Ultra March 2025
    SamsungGalaxy M13 5G September 2022
    SamsungGalaxy Fold November 2019
    SamsungGalaxy Z Flip 3 5G September 2022
    SamsungGalaxy Z Fold 4 September 2022
    SamsungGalaxy Z Fold 5 September 2024
    SamsungGalaxy Z Flip 5 September 2024
    SamsungGalaxy Z Fold 6 July 2024
    SamsungGalaxy Z Flip 6 July 2024

     

  •  
    Brand/
    Manufacturer     		ModelNew to the ListAdded to SDL
    AppleiPad 5th Gen (2017) September 2017
    AppleiPad 6th Gen (2018) April 2018
    AppleiPad 7th Gen (2019) September 2019
    AppleiPad 8th Gen (2020) September 2020
    AppleiPad 9th Gen (2021) September 2021
    AppleiPad 10th Gen (2022) September 2022
    AppleiPad Air 3rd Gen (2019) March 2019
    AppleiPad Air 4th Gen (2020) April 2021
    AppleiPad Air 5th Gen (2022) September 2022
    AppleiPad Air 11" 6th Gen (2024) May 2024
    AppleiPad Air 13" 1st Gen (2024) May 2024
    AppleiPad Pro 12.9" 1st Gen (2015) November 2015
    AppleiPad Pro 9.7" 1st Gen (2016) March 2016
    AppleiPad Pro 10.5" 1st Gen (2017) June 2017
    AppleiPad Pro 12.9" 2nd Gen (2018) November 2018
    AppleiPad Pro 11" 1st Gen (2018) October 2018
    AppleiPad Pro 11" 2nd Gen (2020) March 2020
    AppleiPad Pro 11" 3rd Gen (2021) June 2021
    AppleiPad Pro 12.9" 4th Gen (2020) March 2020
    AppleiPad Pro 11" 4th Gen (2022) October 2022
    AppleiPad Pro 12.9" 5th Gen (2021) July 2021
    AppleiPad Pro 12.9" 6th Gen (2022) October 2022
    AppleiPad Pro 11" 5th Gen (2024) May 2024
    AppleiPad Pro 13" 7th Gen (2024) May 2024
    AppleiPad Mini 5th Gen (2019) April 2019
    AppleiPad Mini 6th Gen (2021) October 2021
    AppleiPad Mini 7th Gen (2024) October 2024
    SamsungGalaxy Tab A May 2019
    SamsungGalaxy Tab A9 Plus October 2023
    SamsungGalaxy Tab S6 Lite May 2024
    SamsungGalaxy Tab S7 September 2022
    SamsungGalaxy Tab S7 FE June 2021
    SamsungGalaxy Tab S10 Ultra October 2024