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Online and Mobile Banking Browser and Operating System Requirements

Salem Five is committed to providing its customers with the highest level of security available. Below are what is recommended for and what our systems support.


 

Last Updated Date: December 18, 2024

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10


  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)


  • Chrome
  • Safari

Minimum Requirements for using Mobile Banking

Android Logo Android 11.0


Channel Support:

  • Android Application
  • SMS

macIOS Apple Logo mac iOS - 15.0, iPadOS 15


Channel Support:

  • SMS
 

Hardware/Browser Support:

  • Only devices running an unmodified version of the manufacturer-supplied operating system are supported
  • The latest stable version of Chrome and Safari browsers are supported
  • Beta versions of browsers are not supported
  • Developer option settings are not supported
  • The SMS channel is only supported on devices with SMS capabilities
Supported Networks:

AT&T®    |    Verizon®    |    T-Mobile® /Sprint   |    US Cellular® 
 

Supported App Stores:

  • iTunes App Stores (Apple app store)
  • Google Play (Android app store)

Supported Devices

  •  
    Brand/
    Manufacturer     		ModelNew to
    the List    		Added to SDL
    AppleiPhone 6S September 2015
    AppleiPhone 6S Plus September 2015
    AppleiPhone 7 September 2016
    AppleiPhone 7 Plus September 2016
    AppleiPhone 8 September 2017
    AppleiPhone 8 Plus September 2017
    Apple iPhone 11 September 2019
    Apple iPhone 11 Pro September 2019
    AppleiPhone 11 Pro Max September 2019
    AppleiPhone 12 September 2020
    AppleiPhone 12 Mini September 2020
    AppleiPhone 12 Pro September 2020
    AppleiPhone 12 Pro Max September 2020
    AppleiPhone 13 September 2021
    AppleiPhone 13 Mini September 2021
    AppleiPhone 13 Pro September 2021
    AppleiPhone 13 Pro Max September 2021
    AppleiPhone 14 September 2022
    AppleiPhone 14 Plus September 2022
    AppleiPhone 14 Pro September 2022
    AppleiPhone 14 Pro Max September 2022
    AppleiPhone 15 October 2023
    AppleiPhone 15 Plus October 2023
    AppleiPhone 15 Pro October 2023
    AppleiPhone 15 Pro Max October 2023
    AppleiPhone 16YSeptember 2024
    AppleiPhone 16 PlusYSeptember 2024
    AppleiPhone 16 ProYSeptember 2024
    AppleiPhone 16 Pro MaxYSeptember 2024
    AppleiPhone SE March 2016
    AppleiPhone SE (2nd Gen) March 2020
    AppleiPhone SE (2022) September 2022
    AppleiPhone X November 2017
    AppleiPhone XR October 2018
    AppleiPhone XS September 2018
    AppleiPhone XS Max September 2018
    GooglePixel 3 December 2018
    GooglePixel 3 XL December 2018
    GooglePixel 4 September 2022
    GooglePixel 5 September 2022
    GooglePixel 6 September 2022
    GooglePixel 6a September 2022
    GooglePixel 7 September 2022
    GooglePixel 7 Pro September 2022
    GooglePixel 8aYSeptember 2024
    GooglePixel 9YSeptember 2024
    GooglePixel 9 ProYSeptember 2024
    GooglePixel 9 Pro XLYSeptember 2024
    GooglePixel 9 Pro FoldYSeptember 2024
    LG G7 ThinQ September 2018
    LGV50 Thin Q April 2020
    One Plus6T April 2019
    One Plus7 Pro September 2019
    One Plus9 September 2022
    SamsungGalaxy A03s June 2023
    SamsungGalaxy A10e July 2021
    SamsungGalaxy A11 November 2021
    SamsungGalaxy A13 5G June 2023
    SamsungGalaxy A14 5GYSeptember 2024
    SamsungGalaxy A15 5GYSeptember 2024
    SamsungGalaxy A20 April 2021
    SamsungSamsung A32 5G September 2022
    SamsungGalaxy A51 April 2021
    SamsungGalaxy A53 June 2023
    SamsungGalaxy Fold November 2019
    SamsungGalaxy Note 10 November 2019
    SamsungGalaxy Note 10+ November 2019
    SamsungGalaxy Note 20 Ultra September 2022
    SamsungGalaxy S10 July 2019
    SamsungGalaxy S10E July 2019
    SamsungGalaxy S10+ September 2020
    SamsungGalaxy S20 (S11) September 2020
    SamsungGalaxy S20+ July 2021
    SamsungGalaxy S20 FE 5G September 2022
    SamsungGalaxy S20 Ultra 5G June 2023
    SamsungGalaxy S21 5G December 2022
    SamsungGalaxy S21+ 5G December 2022
    SamsungGalaxy S21 FE 5G December 2022
    SamsungGalaxy S21 Ultra December 2022
    SamsungGalaxy S22 5G December 2022
    SamsungGalaxy S22+ 5G December 2022
    SamsungGalaxy S22 Ultra April 2022
    SamsungGalaxy S23 June 2023
    SamsungGalaxy S23 Plus June 2023
    SamsungGalaxy S23 Ultra June 2023
    SamsungGalaxy S24 April 2024
    SamsungGalaxy S24 Plus April 2024
    SamsungGalaxy S24 Ultra April 2024
    SamsungGalaxy M13 5G September 2022
    SamsungGalaxy Z Flip 3 5G September 2022
    SamsungGalaxy Z Fold 4 September 2022
    SamsungGalaxy Z Fold 5YSeptember 2024
    SamsungGalaxy Z Flip 5YSeptember 2024

     

  •  
    Brand/
    Manufacturer     		ModelNew to the ListAdded to SDL
    AppleiPad April 2018
    AppleiPad Pro January 2019
    AppleiPad Mini April 2019
    AppleiPad Air April 2021
    AppleM1 iPad Pro July 2021
    SamsungGalaxy Tab A May 2019
    SamsungGalaxy Tab S7 September 2022